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Incorrect paper size for several HP plotters after adding a custom paper size, using the PC3-editor for AutoCAD-based products

Issue:

When adding a custom paper size for several HP Plotters, using the PC3-editor, this paper size might missing, is not current, or incorrect.

 

Environment:

HP Plotter

Solution:

Add the custom paper size directly to the system printer before launching an AutoCAD-based product. In this case the Plot-dialog lists the previously added paper size(s) correctly.

Follow these steps:

  1. In Windows Search search for and open “Printers and Scanners”
  2. Select the printer and click button “Manage”.
  3. Click “Printing Preferences”. A dialog pops up.
Note: The appearance of the dialog is driver dependent and might be different by different HP drivers. 
  1. Add the custom paper size.

Products:

Versions:

2022;

Source: Autodesk

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