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Grip menu disappears in AutoCAD on 4K monitor when using individual display scaling at 150%

Issue:

When you use AutoCAD 2019 together with multiple monitors and one of the monitors is a 4K monitor, you experience the following issues: 

  • If the 4K monitor is set to 125% display scaling: Blurry text appears in applications or in the Windows interface
  • If the 4K monitor is set to 150% (recommended) display scaling: Grip menu vanishes when the mouse hover over a grip to view and access the multifunctional grip menu

150% which is the recommended setting is ideal but it does not work. These issues occur in AutoCAD 2019 version. 

The following screencast captured the issue:

Environment:

Windows 10

Samsung 4K monitor

Solution:

Try the following methods:

 
  • Check for software updates
Update Windows 10​
  • Check for product updates
How to find updates? About the Autodesk Desktop App​
 
  • Adjust display settings
Grip menu disappears in AutoCAD when mouse cursor moves to it

 
  • Change AutoCAD properties
In Explorer or on the Start menu, right-click AutoCAD 2019, select 
Properties, select the 
Compatibility tab, and then select the 
Disable display scaling on high DPI settings check box.

Note:

In Windows 10 Version 1703 and later version of Windows, the text of the Disable display scaling on high DPI settings option is changed to Override high DPI scaling behavior, scaling performed by: Application.

 
 

Products:

AutoCAD Products;

Versions:

2019;

Source: Autodesk

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